Contact
Summit Aviation, Inc.
P.O. Box 723
Mead, Colorado 80542
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Business Hours
Mon – Fri 8 am to 6 pm MST
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Office: (303) 425-5994
Fax: (720) 528-8184
Toll-Free: (800) 328-6280
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Technical Support
Tech Support Line: (303) 425-5994
or (800) 328-6280
techsupport@summitaviation.com/
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Contact the Sales Department at 1-800-328-6280 or 303-425-5994 or sales@summitaviation.com to request a multi-user license price quote or to have any of your product or pricing questions answered.
Thanks for all your efforts on my behalf, and especially keeping me informed. This displays the true professionalism and concerned customer support which has become a rarity these days.
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- Leland Widick
Support Guide
Installation Instructions
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- Place the DVD in the drive. The installation script should begin. If it doesn’t, click Start/Run/Browse and find SUMMIT – the DVD drive – then click setup.exe.
- Our DVD now offers the option to automatically copy the DVD to your hard drive. If you choose to do this, the Reference Library will run much faster and you will not have to have the DVD in the drive to run the Library. You will need about 1.5 Gbytes of free disk space. The installation program will verify that you have sufficient space before starting the copy.
- You can specify the destination folder by choosing the Manual installation option.
- The destination folder will be C:\Summit DVD Copy if you choose the Auto Install this DVD option.
- If you have previously chosen Auto Install All DVDs, the destination folder will be C:\Summit DVD Copy. You will be asked to confirm overwriting the existing summit.sdw. Accept.
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If you want it to go to a different folder, you will have to remove your current installation before installing this DVD. Note: If you want to preserve any customizations (bookmarks, highlighters, etc.) you’ve made, copy summit.sdw (in C:\Program Files\Summit Aviation\Reference Library\sdw by default) to another folder and then move it back into the sdw folder after you’ve installed this DVD. To remove your current installation, open Control Panel, open Add/Remove Programs, and select Computerized Aviation Reference Library.
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Free Technical Support
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If you are unable to solve the problem with the Trouble-Shooting Guide, please call Summit Tech Support at 800-328-6280 or 303-425-5994 or email techsupport@summitaviation.com .
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Please have the following information ready or include it in your email:
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- Which version of the Library are you experiencing problems with (example 2008-25)?
- What operating system are you running on your computer?
- What were you doing, or attempting to do, when the problem occurred? Please include a screen capture of, or copy exactly any error message you are receiving.